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Terms & Conditions
This website, rolestory.in, is the property of RoleStory. We take the privacy of all visitors seriously and are committed to protecting the information shared with us through our Website, email, or other communication channels.
These Terms & Conditions may be updated from time to time. We recommend reviewing this page periodically for any changes.
Information We Collect
While operating our Website, we may collect and process:
Information about your visits to our Website, including traffic data, location data, browser information, and other technical information. Information provided when filling out forms, creating an account, placing an order, subscribing to updates, or contacting us. Information provided when communicating with RoleStory for any reason.
Use of Cookies
We may use cookies to understand how visitors interact with our Website and to improve the overall browsing and shopping experience.
You can disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Website.
Use of Your Information
Information collected by RoleStory may be used to:
Process and fulfil your orders.
Process payments and transactions.
Provide customer support.
Respond to your queries and requests.
Provide information regarding our products or services.
Notify you about order, product, service, or Website updates.
Improve our Website and customer experience.
Prevent fraudulent or unauthorized transactions.
Meet applicable legal and regulatory requirements.
Storing Your Personal Data
Information provided to us may be stored on secure servers and processed by authorized service providers where required to operate our Website and services.
Payment transactions are processed through trusted payment gateway providers such as Razorpay.
While we take reasonable measures to protect your information, transmission of information over the internet cannot be guaranteed to be completely secure.
Disclosing Your Information
We may disclose information to authorized third parties where necessary:
To process payments or fulfil orders.
To provide services requested by you.
To prevent fraud or unauthorized transactions.
Where disclosure is required by applicable law.
In connection with the sale, merger, or transfer of our business.
We do not sell users’ personal information.
Third-Party Links
Our Website may contain links to third-party websites or services. These websites have their own terms and privacy policies. RoleStory is not responsible for the content, security, or privacy practices of third-party websites.
Shipping Internationally
International orders are shipped via DHL and are generally delivered within 15–20 business days. Customs clearance may take longer in certain cases.
Shipping charges, customs duties, and taxes are additional and may vary depending on the destination and order value.
For more information, contact us at help@rolestory.in.
Payments
RoleStory accepts payments through available payment methods including Credit Cards, Debit Cards, UPI, Net Banking, and other methods supported by our payment gateway.
Payments are securely processed through Razorpay or other authorized payment service providers.
Contacting Us
We welcome any questions, comments, or requests regarding these Terms & Conditions.
Website: rolestory.in
Email: help@rolestory.in
Location: Bangalore, India